Our
website contains most information you are likely
to need for a visit to Trigonos. If you have been
unable to find an answer to your question via
the above links, please check the frequently asked
questions below.
Do
you provide towels?
Towels and soap are provided. All beds have cotton
sheets and duvet covers.
Can
I smoke indoors?
It is now against the law to smoke anywhere
inside the buildings. Smoking out of doors is
permitted.
Are
children welcome?
Children are welcome at Trigonos, but must be
the responsibility of their parents or carers
at all times. Please be aware of dangers such
as farm machinery and animals, the lake and streams,
especially after heavy rain.
Can
I bring my dog?
We regret we do not allow dogs or other animals
in the buildings (except guide dogs). A dog can
be brought to Trigonos only if it is kept in a
car or other vehicle and exercised on a lead.
Please contact us to discuss this.
Can
I pay by credit card/online/by cheque?
Payment can be by cheque, bank transfer or cash.
We regret we do not accept credit or debit cards.
Contact us for bank details for payments by bank
transfer or online.
Do
you charge VAT?
Trigonos is not registered for VAT and VAT is
not chargeable.
Can
I upgrade my bedroom?
If you are visiting with a group, bedrooms can
be changed if arranged through your group organiser
and subject to availability.
Are
you exclusively vegetarian? Do you provide meat?
Trigonos has an emphasis on vegetarian food but
is not exclusively vegetarian. Some meat meals
can be provided if required. See Meals
for more information.
Can
you cater for a vegan/wheat-free diet?
Trigonos has an excellent reputation and wide
experience of catering for vegan, gluten-free
and other special diets. See Meals
for more information.
What
time are meals served?
Our usual mealtimes are: Breakfast 8 - 9am, Lunch
1pm, Evening meal 7pm. Alternative times can be
arranged if discussed in advance. If you are visitng
with a group your group organiser may have arranged
different times - check with them about this.
Do
you serve alcohol?
Visitors are welcome to bring their own alcoholic
drinks and we will happily supply glasses. Trigonos
does not have a licence to serve alcohol.
Can
you provide packed lunches?
Packed lunches for individuals can be provided
if ordered the night before. For groups, packed
lunches can be ordered with 7 days notice.
Do
you offer self-catering accommodation?
We regret
this is not currently an option.
Is
there access for wheelchair users or people with
disablities?
All
public areas such as meeting rooms and dining
room are on the ground floor. Some bedrooms
are suitable for people with disabilities. See
Accommodation for
more information.
Is
there access to the internet/Wi-Fi?
Broadband internet access is available for work
related purposes by arrangement. A small charge
is payable. We do not currently have a Wi-Fi facility.
What's
the reception like for mobile phones?
Trigonos is situated in a mountainous area and
mobile phone signal is poor for some providers.
Is
there a phone people can ring me on while I am
at Trigonos?
There is a payphone in the main house for guests
for incoming and outgoing calls: 01286 882600.
It is best to ask people to call you at a time
you are likely to be available, eg. around meal
times.
Urgent messages for visitors can be sent by email
or left during office hours on the Trigonos office
number: 01286 882388.
Are
there televisions/phones in bedrooms?
We don't provide telephones, televisions or internet
access in bedrooms. As a place for learning, discovery
and retreat, most visitors appreciate limited
access to electronic equipment of all sorts. We
have a small visitors office with broadband connection
available.
Can
I buy Trigonos vegetables to take home with me?
Trigonos has a small farm shop where you can buy
our seasonal vegetables and salads. Check the
opening times when you arrive, as these can vary.
Can
you supply toiletries, etc?
A small stock of toiletries, etc are available
to buy should you need them during your stay.
Is
there a lounge for guests?
Guests are welcome to use the sitting room and
library to relax during their free time.
Will
my room be cleaned every day, with fresh towels?
Clean towels are always available on request,
but in the interests of sustainability, we do
not change towels every day. Rooms are completely
cleaned and beds remade with fresh linen halfway
through a stay of five or more nights.
Is
there access to the land?
Trigonos has 18 acres of gardens, meadows and
horticultural land, all accessible to our visitors.
Can
we swim in the lake?
There is access to the lake adjoining Trigonos.
Swimming and all other activities involving the
lake are entirely at your own risk. Trigonos cannot
accept any liability for such activities.
Can
we camp?
Trigonos does not have a licence for campers.
Camping can occasionally be offered as an overflow
option for particularly large groups.
Is
there good walking in the area?
There are many superb low level and mountain walks
within a few miles of Trigonos. We have a small
series of Trigonos Walks with maps available for
sale (10p each).
Can
we book extra nights after our group leaves?
We may have accommodation available before and
after your event. If you wish to extend your stay,
please email
or contact us directly to check availability.
Can
I visit as an individual rather than coming with
a group?
Individuals and families are welcome to visit
on a B&B or full-board basis. Please email
or contact us to check availability.
Is
there a pub or restaurant nearby?
The nearest pubs are about 3 miles away in Talysarn
(Halfway Inn) and Rhyd Ddu (The
Cwellyn Arms).
Do
you have a recycling policy?
Trigonos adheres to the principle "Reduce,
reuse, recycle" and recycles all waste for
which there is a local facility. See Eco-features
or our comprehensive Sustainability
Policy.
Do
you have laundry facilties or drying facilities
for wet clothes?
There is a washing machine for guests to use,
with an outdoor washing line for use in dry weather
and a tumble drier when it's wet.
Do
you have a secure lock-up for bikes?
We do not have a dedicated lock-up at the moment.
Contact us
to discuss what facility we could make available.
Can
we borrow bikes during our stay?
Unfortunately we do not have bikes available for
use by paying guests. Bikes can be hired locally.
Can
we hold our wedding at Trigonos?
Trigonos offers a package for weddings
and other special celebrations. We do not
have a license for civil marriages, however.
What
will the weather be like?
The weather can be very variable - very warm in
February or cold in June! For weather in Nantlle,
have a look at the
BBC weather website (and click on Porthmadog).
Check Snowdonia
mountain weather for Snowdonia and the mountains.
Still
don't have an answer to your question? Then
email
or contact us: Tel: +44 (0) 1286 882388.
